Was balancing the checking account last night, trying to figure out why we didn't have enough money to pay our bills, when I noticed something odd - I had paid our Bank of America Credit Card in September and October - but there were also 2 bank-issued checks to the same credit card in September and October. We didn't approve those! Called BOA today, after an hour and several holds and transfers, they informed me that my 19-year old son had answered the phone in September and approved the rather large telephone transfers. WTF!? They asked, didn't he have access to the checking account and/or credit card? Hell, no. Needless to say, I want my money back!
